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SmartRack 116 IPUser Guide1111 W. 35th Street, Chicago, IL 60609 USAwww.tripplite.com/supportCopyright ©2012 Tripp Lite. All rights reserved.

Table of Figuresx | SmartRack 116 IPFigure 41 – Edit User Page... 37

Table of FiguresUser Guide | xiFigure 84 – Communication Port Dialog Box... 81Figure 85 – Fi

IntroductionProduct Overview12 | SmartRack 116 IP1 IntroductionCongratulations on adding SmartRack 116 IP to your remote access tools.This document pr

IntroductionTerminologyUser Guide | 13 Centralized Management – Can be controlled by Minicom’s AccessIT systems forcentralized over-IP management of

IntroductionSafety14 | SmartRack 116 IP1.6 SafetyThe device must only be opened by an authorized Minicom technician. Disconnect thedevice from the pow

InstallationOverviewUser Guide | 152 Installation2.1 OverviewInstall the SmartRack 116 IP system as follows:1. Remove the SmartRack 116 IP system from

InstallationSystem Components16 | SmartRack 116 IPFigure 2 – Long Brackets Short bracket x 2Figure 3 – Short Bracket Bracket attachment x 2Figure 4

InstallationSystem ComponentsUser Guide | 17Figure 7 – Bracket A Screws x 4Figure 8 – Screw Keys x 2Figure 9 – Keys2.2.2 The SmartRack 116 IP UnitTh

InstallationPre-Installation Guidelines18 | SmartRack 116 IP2.3 Pre-Installation Guidelines Place cables away from fluorescent lights, air conditione

2.4.2Replacing the BracketTherails in your hardware kit come assembled with sare appropriate for a rack depth ofyour needs, proceed to connect the Sma

Legal Noticeii | SmartRack 116 IPLegal NoticeThis manual and the software described in it are furnished under license, and may beused or copied only i

InstallationRack Mounting SmartRack 116 IP20 | SmartRack 116 IPFigure 14 –Inserting and5.Repeat steps 1 to 4 for the other side.2.4.3 ConnectingSmartR

InstallationRack Mounting SmartRack 116 IPUser Guide | 21Figure 18 – Installing Front and Rear bracket on Cabinet5. Tighten the seven screws.Figure 19

InstallationRack Mounting SmartRack 116 IP22 | SmartRack 116 IP9.Connect three flat screws to the rear of the console on both sides.Figure 22 –Connect

InstallationConnecting the SystemUser Guide | 23Figure 25 – Sliding Switch into Back of SmartRack3. Secure Switch 116 IP to the rail by inserting the

InstallationConnecting to the Servers24 | SmartRack 116 IPcomputer’s keyboard port (RICC/ROC PS/2, SUN) or from the USB port (RICC/ROCUSB). Figure 28

Youcan connect the RICC/ROC PS/2 to a powered on computersteps of the following procedure in orderTo connect theRICC/ROC PS/21.Connect the Mouse conne

InstallationConnecting to the Servers26 | SmartRack 116 IPTo connect the RICC/ROC1.Connect the Screen connector to the computer’s video2. Connect the

2.7Connecting to the NetworkBefore powering onSmartRack 116 IPnetwork.To connect theSmartRack 116 IP1. Connect the network cable to the LAN port of2.8

Configuring the NetworkBoot-Up Process28 | SmartRack 116 IP3 Configuring the NetworkAfter the system has been installed and all connections have been

Configuring the NetworkLogging Onto the Web Configuration InterfaceUser Guide | 29Figure 33 – Boot-Up ProcessAssigning Static IP Addresses for a Numbe

About this DocumentUser Guide | iiiAbout this DocumentThis document provides installation and operation instructions for the SmartRack 116IP system, p

Configuring the NetworkLoggingOnto the Web Configuration Interface30 | SmartRack 116 IPOnly one Administrator at a time can logtimeout of 30minutes te

Configuring the NetworkLogging Onto the Web Configuration InterfaceUser Guide | 31Figure 36 – Network Configuration – Device TabFrom the Configuration

Configuring the NetworkConfiguring the Network Settings32 | SmartRack 116 IP3.2.2 Web Configuration Toolbar ButtonsThe following table describes the f

To configure Device ID1. In Device Name,type a name for2. In TCP Port,type the number of the port (from 800 to 65535)3.3.2 ConfiguringtheWhen a DHCP s

Configuring the NetworkConfiguring Network SNMP Settings34 | SmartRack 116 IPIn Manager IP Address, type the static IP address of the Centralized Mana

Configuring the NetworkConfiguring User SettingsUser Guide | 35The Users page opens and displays the existing Users.Figure 38 – Users Page2. Click the

Configuring the NetworkConfiguring User Settings36 | SmartRack 116 IP3.5.2 Deleting User(s)You can delete one or multiple Users at a time from the sys

2. Change thePermission3.To change the password, cThe Passwordparameter opens. In the upper textbox, type the new password; inthe lower textbox, confi

Configuring the NetworkConfiguring the Security Settings38 | SmartRack 116 IPFigure 42 – KVM Switch Configuration Page for Smart 116 IPThe servers tha

Standard Security PolicyAt least six charactersMust not include the user nameToconfigure the security settings1.From the configuration menu, selectThe

About this Documentiv | SmartRack 116 IP8 Video Resolution andRefresh RatesLists video resolutions and refresh rates. Pg. 889 SNMP Events Table Lists

Configuring the NetworkPerformingAdditional Configuration Operations40 | SmartRack 116 IP Upgrade firmware. Restore factory settings.3.8.1 Installin

Configuring the NetworkPerforming Additional Configuration OperationsUser Guide | 412. Save the firmware file on the client computer.3. In the toolbar

Configuring the NetworkReloading a Page42 | SmartRack 116 IP3.8.3 RestoringFactory SettingsYou can restore theSmartRack 116 IPoriginal SmartRack 116 I

3.10Saving Changes and Logging OutOnce you have completed configuration changes, you must save them.Changes to the SSL CertificateSaving the configura

Configuring the NetworkSaving Changes and Logging Out44 | SmartRack 116 IPFigure3. Type your Username andThe Configuration page opens.To log off:1.In

4ConductingThe remote session enables remotely accessing the server connected to116 IP. Before starting a remote session,You can perform the following

Conducting a Remote SessionStarting a Remote Session46 | SmartRack 116 IPFigure 52 – Logon PageLeave Mode as Remote Access.4. In User and Password, ty

Conducting a Remote SessionSharing a Remote SessionUser Guide | 47Figure 53 – Remote Session PageThe Remote Session page displays: Server Confirmatio

Conducting a Remote SessionDisplaying the Toolbar48 | SmartRack 116 IPthe video at the same time andcan share the same remote session.When connecting

Figure2. InLocal Mouse Pointerthe client computermouse pointer: None –to hide the mouse pointer Dot –for the mouse pointer to appear as a dot Defau

Table of ContentsUser Guide | vTable of ContentsTABLE OF FIGURES ...I

Conducting a Remote SessionVerifyingRemote Presence Solutions Information50 | SmartRack 116 IPTo exit full screen mode:1.On the toolbar, click the Res

 Fixed – Enables you to selectenvironment, it is best to set the bandwenvironments, you may want to alter the settings to increase responsiveness. A

Conducting a Remote SessionAdjusting the Video52 | SmartRack 116 IPThe chosen setting takesappears.4.7Adjusting the VideoThere are three ways to adjus

4.7.3 ManuallyAdjusting Video SettingsAlthough automatic adjustment of video generally optimizes the video view, you maywant to fine-tune the results.

Conducting a Remote SessionManaging Keyboard Sequences54 | SmartRack 116 IP2. In Brightness andContrastthe displayed image, respectivelyClick in thear

Conducting a Remote SessionManaging Keyboard SequencesUser Guide | 55Figure 60 – Special Key Manager2. Click the Add Predefined button.A list of exist

Conducting a Remote SessionManaging Keyboard Sequences56 | SmartRack 116 IP4.In the Special Key Manager box,The sequence appears in the Keyboard Key s

3. On your keyboard, press the keysThe names of the pressed keys4. Click Stop Recording.5. Click OK.The key sequence definition is updated in the syst

Conducting a Remote SessionSynchronizing Mouse Pointers58 | SmartRack 116 IP4.9.1Manually Synchronizing the MouseIf the mouse settings on thesystem on

Conducting a Remote SessionSynchronizing Mouse PointersUser Guide | 59ExamplesThe following are examples of the instructions for two different target

Table of Contentsvi | SmartRack 116 IP3.2.2 Web Configuration Toolbar Buttons ...323.3 CONFIGURING THE NETWORK S

Conducting a Remote SessionSynchronizing Mouse Pointers60 | SmartRack 116 IPAdvanced Mouse EmulationIn theAdvanced Mouse settings, you can set the typ

To align the mouse pointers1. On the toolbar, selectThe mouse pointers ali4.9.3Calibrating MouseA target servermay have a different mouse pointer spee

Troubleshooting – Safe ModeEntering Safe Mode62 | SmartRack 116 IP5 Troubleshooting – Safe ModeFrom Safe mode, you can: Restore factory defaults – Wh

To enter Safe mode:1. While powering upSmartRack 116 IPthe back panelof the unitThe device boots up in2. Waituntil the unit finishes booting (3. Deter

Troubleshooting – Safe ModeRestoring the Device Firmware64 | SmartRack 116 IPTorestore factory defaults1. In the Safe Mode menu(seeA warning appears.2

Troubleshooting – Safe ModeRestoring the Device FirmwareUser Guide | 65Figure 73 – Upgrade Succeeded3. Click Reboot to restart the unit.

Operatingthe SmartRack 116 IP Switching System LocallyUsing the Keyboard Hotkeys66 | SmartRack 116 IP6Operating theSwitching System LocallyThis chapte

Lines with yellow text show active computers. Lines with blue text show inactivecomputers. The Typecolumn indicis connected to the port.6.2.1Navigatin

Operatingthe SmartRack 116 IP Switching SysUsing the OSD68 | SmartRack 116 IP Ports (see Section 6.2.5) Time (see Section 6.2.6) Users (see Section

FigureConfiguring Security SettingsThe OSD comes with an advanced password security system that contains threedifferent security levels. Each security

Table of ContentsUser Guide | vii4.9 SYNCHRONIZING MOUSE POINTERS ...574.9.1 Manually Synchroni

Operating the SmartRack 116 IP Switching System LocallyUsing the OSD70 | SmartRack 116 IPIf you forget the Administrator's password, go toSupport

Tochange the keyboard language1.In the General settings windowline.2. Pressthe Space bar to toggle betweenEditing the Switch NameThe Switch name is di

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD72 | SmartRack 116 IPEditing the Computer NameIn the Ports SettingswindowTo avoid c

Setting theScan, Label, and TimeoutIn the Time Settings window, you can SCN – the scan period LBL –the display period of the Confirmation label, sho

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD74 | SmartRack 116 IPFigureUsersis only enabled iSecurity SettingssectionThere are

FigureSecurityis only enabled if the security status is set to OnSecurity Settingssection on pageThe Tcolumn in the Security Settings window displays

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD76 | SmartRack 116 IPFigureAll the functions listed in the Help window can be perfo

4.When the image is satisfactory, pressPicture quality is relative to distance. The further away a remote computer isfrom theSmartRack 116 IPis requir

Operating the SmartRack 116 IP Switching System LocallyUpgrading the SmartRack 116 IP Firmware78 | SmartRack 116 IPTo update the DDC information, foll

6.3.3Connecting theTo update the firmware,theswitched on.6.3.4Connecting the RS232 DownloadTo run the Update software,5CB40419) to the computer contai

Table of Contentsviii | SmartRack 116 IP6.3.3 Connecting the SmartRack 116 IP System ...796.3.4 Connecting the RS232 Downl

Operating the SmartRack 116 IP Switching System LocallyUpgradingthe SmartRack 116 IP Firmware80 | SmartRack 116 IP6.3.6 Starting and Configuring the U

Button/Box FunctionDisplaysSmartRack 116 IPName of Update file2. Install the software on the computer’s hard drive3. To change the Com Port from the O

Operatingthe SmartRack 116 IP Switching System LocallyUpgradingthe SmartRack 116 IP Firmware82 | SmartRack 116 IPFigure3. Click .The hardware version

6.3.8 Obtaining NewDownload the latest firmware for your system fromUpdating the FirmwareDuring the Update process, do notSmartRack 116 IPFirmware Upd

Operating the SmartRack 116 IP Switching System LocallyTroubleshooting – Update Software84 | SmartRack 116 IP5. Click Start.The SmartRack 116 IPSwitch

Communication Error message Electricity failure6.4.1Resetting the SmartRack 116 IP Manager or RICC/ROCsWhen the unit hangs or theor RICC/ROCs. Reset

Operating the SmartRack 116 IP Switching System LocallyTroubleshooting – Update Software86 | SmartRack 116 IP For an electricity failure during a fir

Technical SpecificationsUser Guide | 877 Technical SpecificationsSpecification DescriptionOperating systems Target server – DOS, Windows, Novell, Linu

Technical Specifications88 | Smart 108/116 IPSpecification DescriptionSupported colors16.7 MKeyboard/mouse106 key PS/2 keyboard with touchpadSync45 ~

Video Resolution and Refresh RatesUser Guide | 898 Video Resolution and Refresh RatesHz →56 60 65 66 70 72 73 75 76 85 86640x480x x x x x x720x400x x8

Table of FiguresUser Guide | ixTable of FiguresFigure 1 – Rails ...

SNMP Events Table90 | Smart 108/116 IP9 SNMP Events TableThe following table lists all recorded events.Event Text Code CommentSystem Boot 1010 Reporte

SNMP Events TableUser Guide | 91Event Text Code CommentWrong user nameor password2030 Wrong user name or password. Login is not successful.CONF_USER_E

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